Important: This policy is the current BigEquipCo launch draft and should receive final legal review before broad public launch.
Information we collect
BigEquipCo may collect account information, contact details, mailing address information, communication preferences, equipment listing content, seller and dealer information, saved equipment, marketplace activity, buyer inquiries, referral records, billing identifiers and service-support information.
How we use information
We use information to operate accounts, publish and manage equipment listings, provide seller and dealer tools, process subscriptions, support BigEquipCo-powered dealer websites, respond to inquiries, maintain referral and CRM records, prevent fraud, improve marketplace search and communicate about services.
Payments
Payment card information is handled by our payment provider rather than stored directly by BigEquipCo. BigEquipCo may retain payment-provider customer, subscription and transaction identifiers needed to manage billing.
Marketplace and dealer website information
Information intentionally published in an equipment listing may appear on BigEquipCo marketplace pages and, where applicable, connected dealer websites or BigEquipCo sales properties. Private account information that is not intended for public listing display is not automatically published.
BigEquipCo referral records
When BigEquipCo refers a buyer to a seller or receives a buyer inquiry, we may retain buyer contact information, the related equipment, seller information, communications, status history and sale outcome to manage the referral and any applicable commission obligation.
Communications
We may send transactional messages needed to operate your account, listing, billing, referral or service relationship. Marketing email, text and postal communications are managed according to the preferences associated with your account and applicable legal requirements.
Service providers
We may use service providers for hosting, authentication, database services, email delivery, payment processing, analytics, security and other operational needs. Providers receive information only as needed to perform those services.
Retention and security
We retain information for as long as reasonably needed to provide the service, maintain transaction and referral records, meet legal obligations, resolve disputes and protect the marketplace. We use administrative and technical safeguards appropriate to the information we maintain.
Your choices
You can manage communication preferences through your BigEquipCo account where available. Requests concerning personal information may be submitted through BigEquipCo Support.
Terms
Your use of BigEquipCo is also governed by the BigEquipCo Terms & Conditions.